1. Terms are net 30 days. Payment is due 30 days from delivery date. A finance charge of 1.5% will be added on the next statement to any invoice not paid under these terms. Prompt payment is appreciated.
2. All items listed in our catalog as stocked (some items are listed in the catalog but not stocked) but not shipped will be back ordered unless cancelled by the customer.
3. All returns must be authorized by a salesman or the office and indication be made of the invoice number on which the item was purchased.
4. Authorized returns will be those due to errors made by Howard A. Spangler Co., or defective merchandise. Defective merchandise should be returned within 30 days for a full refund.
5. Some merchandise not defined in 4, above, may be accepted for credit if it is in salable condition and unpriced by the retailer; such returns will be subject to a 10% restocking charge.
6. As special order items are not carried in our warehouse, we are not able to accept special order items for return.
7. If we do not have the exact item ordered, we will sometimes substitute an equivalent item. Such items may be refused on delivery or returned the next time our truck delivers, unless they have been priced or otherwise damaged.
8. Delivery will be free on all orders over $10.00 delivered by our truck or, at our discretion, by U.P.S. A $1.00 charge will be added to orders under $10.00. If orders are requested to be shipped on non delivery weeks the customer will pay shipping charges. C.O.D. charges are the sole responsibility of the customer.
